Full story at http://news.zdnet.com/2424-9595_22-346981.html
Tuesday, September 29, 2009
From Tweet to deal: The art of listening
There's a wealth of information and opinions being shared via social media that can directly impact your business and enable you to identify prospective customers and their concerns, says Genius.com's David Thompson. Commentary - Here's a twist on an old adage: If a prospect Tweets in the forest and...
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