British Library to revamp online services

Angelica Mari, Computing, Wednesday 13 January 2010 at 17:17:00

Delivery of new web offering will be supported by a �2.3m outsourcing deal

The British Library is set to start a transformation of its online services
and has signed a �2.3m deal with Capgemini to support the process.

The library plans to renovate the range and quality of its web-based services
to its user base of thousands of members and boost the efficiency of searching,
ordering and delivery processes.

Capgemini will be engaged in the design and implementation of a new
integrated request management and delivery system, which is hoped to help ensure
that public services delivered through the library?s web site match or surpass
those achieved by leading commercial online businesses.

The project will start with an initial test phase, based on the deployment of
the Adobe LiveCycle software suite.

Full story at http://www.computing.co.uk/computing/news/2256101/british-library-revamp-online