Disney officials say they felt compelled to liven up the experience of waiting in typically long lines at their theme parks because people today expect to be constantly entertained. They blame the popularity of� smartphones and video games, which they say have made us more impatient.
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Full story at http://www.npr.org/2010/12/31/132529557/disneys-new-attraction-the-happiest-lines-on-earth?ft=1&f=1001
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