In just six months, Cleveland's jobs agency helped nearly 1,500 people find work ? about the same number as in all of the previous year. The secret to its success: It shifted from retraining workers to targeting the needs of employers engaged in hiring.
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Full story at http://www.npr.org/2011/02/21/133847531/jobs-office-retrains-itself-to-focus-on-hiring?ft=1&f=1001
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